-
Cookie Policy
Last updated: July 2026
The website 9group.com.vn uses cookies and similar technologies to improve the browsing experience, maintain website functionality, analyze website traffic, measure advertising performance, and support the delivery of 9Group’s property services.
This Cookie Policy explains what cookies are, the types of cookies we may use, why we use them, and how you can manage your cookie preferences.
Where consent is required, non-essential cookies will be used according to the choices you make through our cookie banner or preference settings. Essential cookies may operate where necessary for the website to function properly.
By continuing to use the website after receiving information about cookies, you acknowledge that you have read and understood this Policy. You can manage or withdraw your cookie preferences as described below.
1. What Are Cookies?
Cookies are small data files stored on your browser or device when you visit a website.
Cookies are not computer programs and cannot independently access other information stored on your device. They allow a website to remember certain information about your visit and can help improve functionality and user experience during current or future browsing sessions.
Cookies may store information such as:
- Website preferences
- Session identifiers
- Language settings
- Pages visited
- Time spent on the website
- Referral sources
- Browser and device information
- Interactions with website functions
- Advertising and analytics identifiers
Some cookies remain only for the duration of your browsing session, while others may remain on your device for a specified period or until you delete them.
2. Similar Technologies
In addition to cookies, the website may use similar technologies, including:
- Pixels
- Tags
- Local storage
- Software development tools
- Analytics identifiers
- Conversion tracking technologies
- Embedded content technologies
In this Policy, references to “cookies” may also include these similar technologies where appropriate.
3. Why 9Group Uses Cookies
9Group may use cookies for the following purposes:
- Maintaining essential website functions
- Remembering user preferences
- Maintaining login sessions, where applicable
- Supporting navigation between pages
- Improving website speed and performance
- Understanding how visitors use the website
- Identifying popular pages and content
- Measuring website traffic
- Understanding referral sources
- Measuring the effectiveness of advertising campaigns
- Limiting repeated display of the same advertisement
- Personalizing content based on user interests
- Supporting contact and property enquiry forms
- Preventing fraud and misuse
- Detecting unusual or potentially unsafe access
- Maintaining website and account security
- Improving the quality of 9Group’s services
4. Types of Cookies We May Use
4.1 Strictly Necessary Cookies
Strictly necessary cookies help the website function correctly and securely.
They may be used for:
- Navigating between website pages
- Maintaining website security
- Protecting contact forms
- Maintaining login sessions
- Remembering cookie preferences
- Preventing fraudulent or unauthorized activity
- Supporting basic website functions
Without these cookies, certain website functions may not operate correctly.
Because strictly necessary cookies are required for the operation and security of the website, they cannot always be disabled through the website’s cookie preference tool. However, you may be able to block them through your browser settings.
Blocking essential cookies may cause some parts of the website to stop working properly.
4.2 Functional Cookies
Functional cookies help remember choices and provide improved website features.
They may remember:
- Preferred language
- Display preferences
- Previously selected options
- Property search preferences
- Certain form information
- Other website settings
If functional cookies are disabled, some personalized features may not work as expected.
4.3 Analytics and Performance Cookies
Analytics cookies help 9Group understand how visitors use the website.
The information collected may include:
- Pages visited
- Time spent on the website
- Links clicked
- Referral source
- Device type
- Browser type
- Approximate location based on technical information
- Website errors
- Navigation patterns
- Performance of website content
This information is generally analyzed in an aggregated or statistical form to help us:
- Improve website structure
- Identify useful content
- Improve page-loading performance
- Detect technical problems
- Understand visitor interests
- Improve the overall browsing experience
Analytics cookies are not intended to directly identify individual users. However, analytics providers may process technical identifiers according to their own privacy policies.
4.4 Advertising and Marketing Cookies
Where 9Group conducts online advertising campaigns, advertising cookies and similar technologies may be used to:
- Measure advertising effectiveness
- Record visits resulting from advertisements
- Understand which campaigns generate enquiries
- Display advertising that may be more relevant
- Limit the number of times the same advertisement is shown
- Create aggregated advertising audiences
- Support remarketing or similar advertising activities
- Measure calls, contact forms, or other conversion actions
Advertising cookies may be placed by 9Group or by third-party advertising and technology providers.
Where required, these cookies should only be activated after you provide the relevant consent.
4.5 Social Media Cookies
The website may include links, buttons, or embedded functions connected to social media and messaging services.
These may include:
- Messenger
- Zalo
- Other social or communication platforms
These services may set cookies or collect technical information when you interact with their functions. Their data processing practices are governed by their own policies.
4.6 Embedded Content Cookies
Some pages may contain content provided by third parties, such as:
- Maps
- Videos
- Social media content
- Property location tools
- External forms
- Other embedded services
When you view or interact with embedded content, the relevant provider may place cookies or collect information about your device and activity.
5. Session Cookies and Persistent Cookies
Session Cookies
Session cookies are temporary and generally expire when you close your browser.
They may be used to:
- Maintain navigation
- Support security
- Remember information during a single browsing session
- Maintain a login session
Persistent Cookies
Persistent cookies remain on your browser or device for a specified period or until you delete them.
They may be used to:
- Remember preferences
- Recognize returning visitors
- Support analytics
- Measure advertising
- Remember cookie choices
The duration of a persistent cookie depends on its purpose and the settings of the relevant cookie provider.
6. First-Party and Third-Party Cookies
First-Party Cookies
First-party cookies are set directly by 9group.com.vn.
They may support:
- Essential website functions
- Security
- User preferences
- Forms
- Website performance
- Cookie consent settings
Third-Party Cookies
Third-party cookies are placed or managed by external service providers whose tools or content are used on the website.
The 9Group website may use third-party services relating to:
- Website traffic analytics
- Advertising measurement
- Conversion tracking
- Embedded maps
- Embedded videos
- Social media
- Messaging platforms
- Website security
- Hosting and technical operation
Third-party providers may process information according to their own privacy and cookie policies. 9Group does not directly control cookies independently created and managed by these providers.
7. Third-Party Services
Depending on the functions available on the website, third-party services may include tools provided by:
- Google Analytics
- Google Ads
- Google Maps
- YouTube
- Meta or Facebook
- Messenger
- Zalo
- Website hosting providers
- Security and performance providers
- Other analytics, advertising, communication, or embedded-content providers
The specific services used by the website may change over time.
You should review the privacy and cookie information provided by the relevant third party if you want to understand how it processes information collected through its technology.
8. Cookie Duration
Cookies may remain on your device for different periods depending on their purpose.
Some cookies expire:
- When you close your browser
- After several minutes or hours
- After a specified number of days or months
- After the period determined by the relevant provider
- When you manually delete them
9Group and its service providers may update cookie durations where required for website operation, security, analytics, or service improvement.
9. Managing Your Cookie Preferences
Depending on the cookie management tools available on the website, you may be able to:
- Accept all cookies
- Reject non-essential cookies
- Accept selected cookie categories
- Change your cookie preferences
- Withdraw previously provided consent
Your cookie choices may be stored so that the website can remember your preferences.
If a “Cookie Settings” or similar option is available on the website, you can use it to review or update your choices.
Withdrawing consent does not affect processing that occurred before the withdrawal.
10. Managing Cookies Through Your Browser
Most browsers allow you to view, block, or delete cookies.
Depending on your browser, you may be able to:
- Block all cookies
- Block third-party cookies
- Delete existing cookies
- Delete cookies when the browser closes
- Receive a notification before a cookie is stored
- Allow cookies only for selected websites
Cookie settings are usually available under sections such as:
- Privacy
- Security
- Site settings
- Cookies and site data
- Tracking protection
The exact steps depend on your browser and device.
Blocking or deleting cookies may:
- Sign you out of the website
- Remove saved preferences
- Affect form functions
- Prevent certain embedded content from loading
- Reduce website functionality
- Affect the accuracy of analytics
- Prevent the website from remembering your cookie choices
11. Cookies and Personal Data
In some circumstances, information collected through cookies may be associated with information you voluntarily provide when:
- Submitting a contact form
- Requesting property information
- Registering for a consultation
- Contacting 9Group
- Using another website service
Where cookie information constitutes or is combined with personal data, it will be processed in accordance with:
- 9Group’s Privacy Policy
- 9Group’s Personal Data Processing Policy
- Applicable Vietnamese law
9Group does not use cookies for the purpose of intentionally collecting passwords, bank account details, payment card information, or other sensitive financial information.
12. Legal Basis and Consent
Strictly necessary cookies may be used where required to operate, secure, and provide the website.
For analytics, functional, advertising, or other non-essential cookies, 9Group will seek consent where required by applicable law.
Where processing relies on consent, you may:
- Accept the relevant cookie category
- Refuse the relevant cookie category
- Change your choice
- Withdraw your consent
You should be able to access essential website content even if you reject non-essential cookies, although some optional functions may not be available.
13. Do Not Track and Similar Browser Signals
Some browsers provide “Do Not Track” or similar privacy signals.
Because there is no single universally accepted technical standard for all such signals, the website may not respond consistently to every browser signal.
You can still manage cookies through the website’s cookie settings, where available, or through your browser controls.
14. Data Sharing Related to Cookies
9Group does not sell information collected through cookies.
Cookie-related information may be shared where reasonably necessary:
- With analytics and technology providers
- With advertising and conversion measurement providers
- With hosting, security, and website administration providers
- To operate or improve the website
- To measure the effectiveness of advertising
- To prevent fraud or security incidents
- With competent state authorities where legally required
- Where the user has provided consent
- Where otherwise permitted or required by law
Service providers are expected to use the information for the relevant service or according to their own disclosed policies and applicable law.
15. International Data Processing
Some third-party technology providers may process or store information on servers located outside Vietnam.
Where cookie-related data is processed outside Vietnam, 9Group will take reasonable measures in accordance with applicable requirements and the nature of the services used.
Further information is available in our Personal Data Processing Policy.
16. Protecting Cookie Information
9Group applies reasonable technical and organizational measures intended to protect website and cookie-related information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, Internet transmission, or electronic storage system can guarantee absolute security.
17. Changes to This Cookie Policy
9Group may update this Cookie Policy to reflect changes in:
- Website technology
- Cookie use
- Analytics tools
- Advertising services
- Embedded content
- Business operations
- Legal or regulatory requirements
- Security practices
The updated version will be published on the website and will take effect from the stated effective or publication date.
We encourage users to review this Policy periodically.
18. Contact Information
If you have any questions or requests relating to this Cookie Policy, please contact:
9Group
Legal entity: 9Group Trading and Investment Company Limited
Vietnamese name: Công Ty TNHH Thương Mại Và Đầu Tư 9Group
Enterprise registration number: 0110774616Registered address:
No. 20B, Alley 53 Vu Xuan Thieu Street, Group 19, Phuc Loi Ward, Hanoi, VietnamOffice:
S2.19 Building, Vinhomes Ocean Park, Hanoi, VietnamWebsite:
https://9group.com.vnHotline:
+84 968 719 555Alternative contact:
+84 949 635 823Email:
info@9group.com.vnWhen contacting us about cookies or related personal data, please use the subject line:
Cookie and Privacy Request
Frequently Asked Questions
Do 9Group cookies store my password or bank account information?
No. The cookies used by 9Group are not intended to store passwords, bank account details, payment card information, or other sensitive financial data.
Can I disable cookies?
Yes. You can change your browser settings to reject or delete cookies. Where a cookie preference tool is available on the website, you can also use it to reject non-essential cookies or change your choices.
Disabling cookies may affect certain website functions.
Do cookies improve my website experience?
Yes. Cookies can help the website remember preferences, support essential functions, improve performance, measure errors, and display content that is more relevant to visitors.
Does 9Group sell cookie data?
No. 9Group does not sell information collected through cookies.
Information may be shared with service providers where necessary to operate the website, provide analytics, measure advertising, maintain security, or comply with applicable legal requirements.
Can I reject advertising cookies but keep essential cookies?
Where the website’s cookie preference tool provides category-based controls, you may reject advertising cookies while allowing strictly necessary cookies.
Strictly necessary cookies may still be used because they support the basic operation and security of the website.
Will rejecting cookies prevent me from viewing property listings?
Rejecting non-essential cookies should not normally prevent access to standard property content. However, certain optional features, embedded maps, videos, messaging tools, or personalized functions may not operate correctly.
How can I change my cookie choice later?
Use the “Cookie Settings” link or button on the website, where available. You may also delete or block cookies through your browser settings.
Related Policies and Information
Please also read:
- Privacy Policy
- Personal Data Processing Policy
- Terms of Use
- Disclaimer
- Contact 9Group
